Contact MySend
Get help with a room, your account, privacy, or a Premium subscription.
Use the email address connected to your MySend account when possible.
What to include
- a short description of what happened;
- the room code, if the issue is room-specific;
- the approximate date and time of the problem; and
- for billing questions, the subscription email and charge date.
Never send your password, full card number, security code, or Stripe secret keys by email.
Report abuse
To report harmful or unauthorized use, email the room code and a concise description to the support address above. Avoid forwarding harmful files when a filename and description are enough.