Privacy policy
MySend collects the information needed to run temporary ShareRooms, protect the service, and manage accounts and subscriptions.
Information we handle
- account details, including your email address and secured password data;
- room settings, clipboard text, uploaded files, and room activity;
- technical and security data used for sessions, diagnostics, and abuse prevention;
- email-verification and password-recovery records; and
- Stripe customer, checkout, and subscription identifiers for Premium members.
Stripe handles payment-card details through its hosted payment pages. MySend does not receive or store your full card number.
How we use information
We use information to create and operate rooms, authenticate accounts, send requested account emails, apply plan limits, process subscription status, prevent abuse, troubleshoot problems, and comply with legal obligations. MySend does not sell personal information.
Room lifecycle and retention
Room content is temporary. A room becomes unavailable when it is closed, expires, or uses all allowed entries. Its stored content is then queued for deletion. Account, billing, transaction, security, and operational records may be retained longer when needed to provide the service, resolve disputes, prevent abuse, or meet legal requirements.
Service providers
MySend uses service providers to host the application and database, deliver account email, and process subscriptions. These currently include Railway, Resend, and Stripe. They process relevant information under their own terms and privacy practices. Information may be processed outside your province, state, or country.
Cookies and security
MySend uses secure session cookies to keep accounts and rooms working. We use technical safeguards designed to protect information, but no online service can guarantee absolute security. Do not place sensitive information in a room unless you are comfortable sharing it with everyone who can enter that room.
Your choices
You can close rooms, manage your subscription, and update supported billing details from account settings. To ask about, correct, or request deletion of personal information, email mysend.support@gmail.com. We may need to verify your identity before completing a request.
Policy changes
We may update this policy as MySend changes. The effective date on this page identifies the current version.